I paid for upgraded shipping but my package hasn't arrived yet.
As many of our items are personalized or created to order, there is often a production time before your order can ship out to you. This is the time it takes our team to design, print and package your order for shipment.
This production time can change depending on the item(s) ordered. Both on the product page and in your shopping cart we provide an estimated delivery time-frame. Rest assured, as soon as your product is ready for shipment we will send it via the upgraded shipping method you've selected.